Privacy Policy

Psychic Anji respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect information when you visit or use psychicanji.com or contact us regarding our services.

This Privacy Policy is intended for users of our website and services in the United Kingdom and is designed to provide information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as applicable.

1. Who We Are

For the purposes of applicable data protection law, the organisation responsible for personal information collected through this website is Psychic Anji.

2. Information We May Collect

Depending on how you interact with our website or services, we may collect information that you voluntarily provide to us.

This may include:

• Your name or preferred name.
• Email address.
• Telephone or WhatsApp number.
• Information you provide when making an enquiry.
• Information you choose to provide when requesting a reading or service.
• Any other information you voluntarily provide when communicating with us.

Please avoid providing sensitive personal information unless it is genuinely necessary for your enquiry or service request.

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by the website or by services used to operate the website.

Depending on the technologies currently used on the website, this may include information such as your IP address, browser type, device type, operating system, approximate location, pages visited, referring website and technical information relating to your visit.

We use such information only where necessary for purposes such as website security, functionality, troubleshooting, performance and improving the website, subject to applicable law.

4. How We Use Your Information

We may use personal information for the following purposes:

• To respond to your enquiries and requests.
• To communicate with you about services you have requested.
• To arrange or provide requested services.
• To communicate with you through email, telephone or WhatsApp where appropriate.
• To maintain records relating to enquiries and services.
• To operate, maintain and improve our website.
• To protect our website against fraud, misuse and security threats.
• To comply with applicable legal and regulatory obligations.

5. Lawful Basis for Processing

Where UK GDPR applies, we process personal information using an appropriate lawful basis depending on the circumstances.

This may include:

• Consent: where you have given us permission to process your information for a specific purpose.
• Contract: where processing is necessary to provide a service or take steps at your request before providing a service.
• Legitimate interests: where processing is reasonably necessary for operating, securing and improving our business, provided that your rights and interests do not override those interests.
• Legal obligation: where we are required to process information to comply with applicable law.

6. Communication and Enquiries

If you contact Psychic Anji through our website, email, telephone or WhatsApp, we may use the information you provide to respond to your enquiry and provide the service or information you have requested.

We do not use your contact information for unrelated purposes without an appropriate lawful basis.

7. WhatsApp and Third-Party Communication Services

If you choose to contact us through WhatsApp or another third-party communication platform, your interaction may also be subject to the privacy policy and terms of that third-party provider.

We recommend reviewing the privacy information provided by the relevant platform before using it.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, security, preferences and, where applicable, website analytics.

Cookies that are strictly necessary for the operation of the website may be used where permitted by applicable law. Where consent is required for non-essential cookies or similar technologies, we will seek the appropriate consent before using them.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, communication services or other external websites.

We are not responsible for the privacy practices, content or security of third-party websites. When you leave psychicanji.com, we recommend reviewing the privacy policy of the website or service you visit.

10. Sharing Your Information

We do not sell or rent your personal information.

We may share personal information with third parties only where reasonably necessary and permitted by applicable law.

This may include:

• Website hosting and technical service providers.
• Email or communication service providers.
• Payment or booking providers, where applicable.
• Professional advisers where necessary.
• Government authorities or law enforcement where legally required.

Where we use service providers to process personal information on our behalf, we expect appropriate safeguards and confidentiality obligations to be in place as required by applicable law.

11. International Transfers

Some third-party service providers we use may process information outside the United Kingdom.

Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable UK data protection law.

12. How We Protect Your Information

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, accidental loss, misuse, alteration or disclosure.

However, no method of transmission or electronic storage is completely secure. We cannot guarantee absolute security of information transmitted over the internet.

13. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes and complying with legal or regulatory obligations.

The actual retention period may vary depending on the type of information and the reason it was collected.

14. Your Data Protection Rights

Depending on the circumstances and subject to applicable legal exceptions, you may have rights under UK data protection law, including:

• The right to be informed about how your information is used.
• The right to request access to your personal information.
• The right to request correction of inaccurate information.
• The right to request deletion of your information in certain circumstances.
• The right to request restriction of processing in certain circumstances.
• The right to object to certain processing.
• The right to data portability where applicable.
• The right to withdraw consent where processing is based on consent.

These rights are not absolute and may be subject to legal conditions and exemptions.

15. How to Exercise Your Rights

If you would like to exercise a data protection right or ask a question about how we handle your information, please contact us using the details below.

16. Right to Complain

If you are concerned about the way we handle your personal information, please contact us first so that we can try to resolve your concern.

You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO), if you believe your personal information has been handled unlawfully.

You can find information about your data protection rights and how to make a complaint on the official ICO website.

17. Children's Privacy

Our website and services are not specifically directed towards children. We do not knowingly collect personal information from children where such collection is not appropriate or permitted.

If you believe that a child has provided us with personal information without appropriate consent, please contact us so that we can review the matter and take appropriate action.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, legal requirements or data protection practices.

When we make changes, we will update the date shown below. We encourage visitors to review this page periodically.

19. Contact Us

If you have any questions about this Privacy Policy or the way we handle personal information, please contact Psychic Anji.